Commercial video surveillance, planned around what you actually need to see.

PDX Surveillance is the commercial video surveillance division of Security First Alarm, a Portland-based security company with 28 years in business serving Oregon and Washington. We design, evaluate, upgrade and service camera systems for properties where visibility directly affects operations, liability and safety — retail stores and minimarts, warehouses and industrial facilities, multifamily properties, hotels, automotive lots, medical offices, bars and restaurants, and property management portfolios.

We do not lead with camera counts or showroom demos. We start with the property and the problem: what you need to see, what is failing, what happens after hours, and what footage you actually have to find when an incident occurs. From there we plan coverage around entrances, cash-handling areas, parking and loading zones, inventory, perimeters and blind spots — then match cameras, recorders, storage and remote-viewing options to the outcome, not the other way around.

For properties with existing equipment, our first question is rarely “how fast can we replace it.” We review what is installed, what is usable, what is failing and what the system needs to do before recommending any replacement. When upgrades are justified we handle recorder and storage improvements, coverage expansion, night-visibility improvements and remote-viewing setup. Where the equipment supports it, we configure person, vehicle, line-crossing and defined-area analytics, active deterrence and two-way audio — always confirmed through technical review, never promised on a demo.

PDX Surveillance is built and operated by Security First Alarm, which has provided fire alarms, intrusion detection, access control and professional monitoring alongside video surveillance for commercial properties throughout Oregon and Washington. Our team brings field experience across new installations, existing-system service and integrated security — so the recommendation you get is grounded in what actually works on a real property, not just what looks good in a brochure.